COVID-19 Protocols


Opening the Hall

As we resume presenting in-person concerts, the health and safety of our audience, employees, and artists is our highest priority. We have developed safety protocols to best ensure that we reopen our doors in a safe and responsible manner—following guidance from medical professionals and the best practices for our industry. As the global pandemic is still a developing situation, we anticipate these protocols will evolve in the months ahead. You can always visit this page to review our current safety policies.
BEMF is joining with many of our colleagues around Boston in requiring patrons to provide proof that they are fully vaccinated at all venues. In addition, we will require patrons to wear a well-fitted mask covering their nose and mouth at ALL times at the concert venue, including throughout the performance. We will be reducing capacity significantly to ensure socially distanced seating at all venues and will not be offering ticket sales or ticket pick-up at the concert venue.
If you are feeling sick, we urge you to stay home. For our 2021–2022 Season, we are offering free ticket exchanges and refunds to all in-person ticket buyers. In addition, all programs will be available for virtual viewing starting one to two weeks after the in-person performance.
See below for more information on our Safety Protocols and how they will work. We are also asking all ticket buyers to read and agree to the Patron Terms & Conditions below.