As we resume presenting in-person concerts, the health and safety of our audience, employees, and artists is our highest priority. We have developed safety protocols to best ensure that we reopen our doors in a safe and responsible manner—following guidance from medical professionals and the best practices for our industry. As the global pandemic is still a developing situation, we anticipate these protocols will evolve in the months ahead. You can always visit this page to review our current safety policies.
BEMF is joining with many of our colleagues around Boston in requiring patrons to provide proof that they are fully vaccinated at all venues. In addition, we will require patrons to wear a well-fitted mask covering their nose and mouth at ALL times at the concert venue, including throughout the performance. We will be reducing capacity significantly to ensure socially distanced seating at all venues and will not be offering ticket sales or ticket pick-up at the concert venue.
If you are feeling sick, we urge you to stay home. For our 2021–2022 Season, we are offering free ticket exchanges and refunds to all in-person ticket buyers. In addition, all programs will be available for virtual viewing starting one to two weeks after the in-person performance.
See below for more information on our Safety Protocols and how they will work. We are also asking all ticket buyers to read and agree to the Patron Terms & Conditions below.
BEMF is committed to the health and safety of our audiences, artists and staff. BEMF has taken, and will take, all reasonable steps, consistent with public health guidelines announced by the U.S. Centers for Disease Control and Prevention and Massachusetts public health authorities, to reduce the spread of COVID-19 during our activities, but BEMF cannot guarantee that a person attending concerts will encounter no risk of infection.
When attending an in-person BEMF performance during the 2021–2022 season, you must certify to the following: 1.) That you are fully vaccinated and will be prepared to show proof of your vaccination when you arrive at the venue. If you are not able to be fully vaccinated, you will be required to present a Negative COVID-19 test taken no more than 72 hours before the performance. 2.) That you have not tested positive for COVID-19 within the 14 days prior to the performance. 3.) To the best of your knowledge, you have not come into contact with someone who has tested positive for COVID-19 within the 14 days prior to the performance. 4.) That you will wear a well-fitted mask covering your nose and mouth at all times at the concert venue.
Further, you also agree to the following: I understand that attending public concerts may expose me to the risk of infection. I agree to assume the risk that my participation may expose me to the virus, and I accept sole responsibility for any consequent injury to myself, illness, damage, loss, claim, liability, or expense, of any kind, that I may experience in connection with my attendance at a BEMF concert. I hereby release, promise not to sue, discharge, and hold BEMF, its employees, and representatives from any Claims arising out of or relating to my attendance at a BEMF concert. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of BEMF, its employees, and representatives, whether a COVID-19 infection occurs before, during, or after my attendance at any BEMF concert.
If you are not able to certify these statements, then you will not be granted access to the BEMF performance. BEMF will send all ticket buyers updated protocols two weeks in advance of each concert. All concert programs and policies are subject to change without notice.
For all venues, we will require all patrons, as well as BEMF staff and artists, to provide proof that they are fully vaccinated. You may use either paper or electronic documentations. Exceptions will be made for children under 12 and persons with a medical condition or a sincerely held religious belief that prevents vaccination.
You must contact the BEMF Box Office in advance if you require an exception and you will be required to provide proof of a negative COVID-19 PCR test taken within 72 hours of the performance. If you are not fully vaccinated, we would urge you to consider virtual ticket options available for all performances.
All patrons and BEMF Staff are required to wear a well-fitted mask at ALL times at the concert venue. The mask should fit snugly on your face and cover your nose and mouth.
Musicians may not be masked during the performance, but will maintain at least a 6-foot distance from the audience.
In order to maintain a minimum 3-foot distance between ticket groups, we are reducing capacity for all performances to generally under 50%. To best manage this process, the BEMF Box Office will seat all patrons in the best available seats when their tickets were purchased. If you have seating preferences or require accessible accommodations, please let us know when you place your order.
We will offer priority seating to subscription packages ordered by Friday, September 24. After that point, all tickets will be seated on a “first-come, first-served” basis.
For the 2021–2022 Season, all programs will be available for virtual viewing on our secure, online platform starting one to two weeks after the performance. All videos will then be available to be watched for a window of one or two weeks, based on our agreements with the presented artists and ensembles.
We will not be offering ticket sales or ticket pick-up at the concert venue—all tickets will need to be purchased in advance by phone or online. Print-at-home and mobile ticket options will be made available, including for subscribers.
We expect all patrons to make responsible decisions about their health status when attending concerts. If you cannot attend an in-person performance, you can request a refund or exchange if you notify the BEMF Box Office at least 2 hours before the start of the performance. Please note that Virtual Tickets are not eligible for returns or exchanges.
To streamline the concert experience, all programs will be presented without intermission. Concert programs will not exceed 90 minutes and the Chamber Opera program will not exceed 2 hours.
In lieu of Pre-Concert Talks at the venue, we will present online Pre-Concert Videos with informative discussions featuring scholars and artists the Monday before each program—FREE to watch on YouTube or at BEMF.org.